Roo Casino Review: Everything You Need to Know!

Roo Casino started its journey in 2017, so the casino is relatively new to the gambling scene. Roo is operated by Digi Media N.V. and has acquired a Curacao license. The casino offers an impressive range of pokies but is short on video pokers and table games and is powered by game developers like Microgaming, NetEnt, and other big names. Plus, you have a fantastic VIP program and bonuses.

Games Collection 

In this Roo Casino review, we will talk about the array of games before banking and bonuses.

Pokies

roo casino review
Roo Casino

The impressive collection of pokies is the first thing you will notice. Roo's pokie collection will leave you overwhelmed, and you will spend hours trying out different pokies. Players will find that one game is as good as the other, and game selection would be difficult.

Most of the pokie games come from the 3D video slots collection of Betsoft, one of the top software providers. The titles are characterized by amazing graphics and sounds and interactive gameplay. Some of the best games in this category are:

  • Sin City Nights,
  • Fire Steel,
  • The Slotfather II,
  • Rook's Revenge,
  • Fruit Zen
  • Alkamor's Tower.

Roo casino games are like animated movies and can keep players engrossed for hours. Realistic sound effects, vibrant visuals and superior animations make Betsoft's 3D video slot games a cut above the rest.

Besides the modern 3D video slots, players can play classic slot games like Lucky 7.

One of the best features of 3D slots at Roo Casino is that there are many wild spaces scattered across the reels. This enables you to use any symbols in those wild spaces and increase your chances of achieving the jackpot pattern.

With top-notch gaming providers, the variety of pokies is sure to please Australian players. You will find progressive jackpots along with the regular ones. You will also spot some 3D pokies, thanks to BetSoft and other providers like Red Rake Gaming. Moreover, you can try out the games in this play platform's ‘practice' mode before playing for real money.

Video Poker

If you are looking for video pokers, then Roo Casino features a good collection. You will find most of the popular video poker options here.

All the video poker games available at Roo Casino are a variant of the standard 5-card-draw poker game. This poker game is a timeless classic and is loved by most gamblers. One of the variants which are especially popular with players at Roo Casino is All Aces Poker. In this variant, a player gets a very high payout if the player's hand consists of a quad made up of four Aces.

Table Games

Unfortunately, table game fans will be a little disappointed as there are very few options to choose from. But we will cut Roo some slack as it is relatively new. You will get all the casino staples like Baccarat, Blackjack, Poker, Craps, Sic Bo, Roulette, and the like. 

Also, the casino continually keeps making updates to its games. So, hopefully, they will add on some table games and video pokers. 

Roo Casino might not have an impressive collection of table games, but they have made the most of what they have. One of the most iconic table game in the casino world is European Roulette. Roo Casino has the Betsoft made European Roulette, and unsurprisingly it possesses some of the best graphics and sound effects that a casino game can have.

The audio of the game replicates the actual sounds in a brick-and-mortar casino down to the minutest detail. You can hear the rolling of the ball, the spinning of the wheel, the virtual dealer calling out and other details. You will feel like you are sitting in an actual casino.

But you can turn the sounds off if you find them annoying or distracting.

Other Casino Games

Roo Casino also features some special casino games like Keno and Bingo along with scratch cards. These specialty games are for casual gamblers who do not want to enter the fray of strategies, probabilities and calculations. 

Some gamblers want to have a good time at the casino, and there is nothing wrong with that. These specialty games are dependent solely on luck, and you can win a huge sum of money if luck is on your side. There is no need for a strategy with these games.

Software Provider 

All the casino games on Roo Casino have been powered by BetSoft Gaming, NetEnt Games, Microgaming, and the like, explaining the wide range of games and good quality. With these developers, players can expect a smooth gaming experience with high visual and sound quality. 

Bonuses and Promotions

This Roo Casino review cannot be complete without mentioning some of the casino games' bonuses and promotional offers.

Welcome Bonus offer

Roo Casino offers an irresistible Welcome Bonus offer for those who choose to register. It provides 200% on your first deposit. Let's say you deposited $100 in real money. As per this Welcome Bonus offer, you will receive 200/100 x $100 = $200 as bonus money.

The min deposit is $20. Unlike the other bonuses, Roo has set no limits to the amount you can claim as free credits. However, these free credits cannot be cashed out. For instance, you need to fulfil the required 20x wagering requirements before you can cash out any winnings. Moreover, this Welcome Bonus offer needs to be taken up within seven days of registration. 

The Roo Casino Welcome Bonus is a hybrid, just like many other casinos, and is a mixture of a Welcome Bonus and a Deposit Bonus. Plus, you get a match bonus too.

Keepin' it Reels

If you love pokies, you can consider taking up this free spins offer. On depositing $25, you will get 30 free spins on Alkemor's Tower.

Claim this offer daily whenever you make a $25 deposit. The free spins are valid for a week, and if you do not meet the wagering requirement of 20x by that time, the free spins will expire. Do note that $100 is the maximum amount that can be cashed from free spins. 

Free Spins

Roo Casino offers 30 free spins every day! To receive this bonus, you have to deposit $30 or more and agree to play in a pokie selected by the casino. This means you have to forfeit your choice of pokie if you wish to avail of this bonus.

In the true spirit of the adage, “The early bird catches the worm”, Roo Casino gives a more lucrative version of the Free Spin bonus to early risers. It is the early bird happy hour bonus. If you log into your casino account by 9 AM, deposit $30 or more and claim the bonus within an hour, you will get 50 free spins on a pokie selected by the casino.

You can get another Free Spin bonus offer if you play the game, Twice the Nice. You have to deposit $30 first. If you play the game, you will receive a 10% deposit bonus for up to $50 + 10 free spins. Suppose you have deposited $40, and you decided to play Twice the Nice. You will receive 10/100 x $40 = $4 and 10 free spins from the casino. Your total payroll would be $40 + $4 = $44 + 10 free spins.

All the above Free Spin bonus offers are available every day and carry 20x wagering requirements.

Reload Bonus

Currently, there are two Reload Bonuses offered by Roo Casino. The Reload Bonus is another form of Deposit Bonus. The first reload bonus is called The Matchmaker. You can get this bonus if you deposit a minimum of $30 replenishment. The bonus includes a 25% bonus on your deposit up to $100. Suppose you have replenished your casino account with $80. You will get a bonus of 25/100 x $80 = $20. Your total payroll will be $80 + $20 = $100.

The second reload bonus is called The Nifty Bonus. You need to make an initial deposit of $50 minimum to be eligible for this bonus. This bonus includes 35% of your reload amount for up to $100. So, if you add another $80 to your casino account, you will get a bonus of 35/100 x $80 = $28. Your total payroll will be $80 + $28 = $108.

The wagering requirements of both the bonuses are 20x.

Loyalty Bonuses or Loyalty Program

Roo Casino gives you attractive bonus offers if you play in the casino Roo consistently over a long period of time. You have to gain access to a VIP Club if you wish to avail of the loyalty bonuses. This is also called a Loyalty Program and is exclusive to online gambling.

To become a part of a VIP Club, you have to collect comp points. Currently, a $10 bet will give you 1 comp point. You have to collect a considerable number of these comp points to be a member of any of the VIP Clubs: Bronze, Silver, Gold and Platinum. 

You collect a certain number of points and become a member of the Bronze Club. Then onwards, the more comp points you collect, the higher you go up the VIP Club ladder. The number of comp points you collect from a bet also increases when you become a VIP Club member.   

You can check out the Roo Casino site for more offers. 

Banking Options

Online payment methods are of great importance to online casinos, an industry only in the virtual space. In an online casino like Roo Casino, players deposit real money in a virtual world and hence the foremost feature of online payment methods must be security. Banking options must ensure that your hard-earned money is not vulnerable to scams.

Roo Casino has many deposit and withdrawal methods that are fast and secure. There are bank transfer, VISA and MasterCard and many more options for Australian players. There are no deposit limits imposed on Roo Casino's deposits, but there is a min withdrawal amount. You have to withdraw a minimum of $20 for your withdrawal request to be processed. 

You can withdraw a maximum of $10,000 at once. You can withdraw more than that, but then your withdrawal amount will be separated into parts, and each part will be processed in 7 business days.

In Roo Casino, you make deposits in six different currencies, namely EUR (Euro), AUD (Australian Dollars), CAD (Canadian Dollars), USD (United States Dollars), SEK (Swedish Krona) and NOK (Norwegian Krona).  

Deposit

There are several methods by which you can make a real money deposit in Roo Casino. They are as follows:

  • VISA and Mastercard credit cards
  • Skrill
  • Neteller
  • NeoSurf
  • EcoPayz
  • Bitcoin

Credit cards are the most popular deposit method not only in an online casino but for online payments in general. They are convenient, fast and secure. Deposits with credit cards happen instantly, and you can start using the money straight away. Withdrawals are a bit complicated with credit cards, and we will discuss that in the section below.

Deposits with Skrill, Neteller, NeoSurf and ecoPayz happen instantly and at no extra cost. However, you cannot deposit in AUD via NeoSurf and ecoPayz. This is highly inconvenient for Australia-based players.

Cryptocurrency is the newest form of deposits in online casinos. Roo Casino accepts deposits in Bitcoin crypto coins instead of real cash. You can transfer your desired amount of crypto coins from your Bitcoin wallet to your Roo Casino account and place wagers with them. 

Withdrawal

Roo Casino accepts the following withdrawal methods:

  • Bank transfers
  • Skrill
  • Neteller
  • EcoPayz
  • VISA credit cards

Note that you cannot deposit real money via bank transfer at Roo Casino, but you can withdraw your winnings by that method. Bank transfer is a secure and reliable way to withdraw your cash winnings, especially if it is large.

You can use the popular e-wallets Skrill and Neteller to withdraw your winnings. But you cannot convert your winnings to crypto coins or your preferred currency and transfer them to your Bitcoin wallet. You can only deposit with cryptocurrency at Roo Casino.

You can make an instant deposit with VISA and MasterCard credit cards. Still, you cannot withdraw your cash winnings with a MasterCard credit card as MasterCard's policies are against casinos. They do not process withdrawal requests from casino accounts. You can use a VISA credit card for withdrawals, but they take time to reflect the cash in your bank account.

For some payment modes, you can expect instant transactions. Other transactions will take up to 7 business days. Roo Casino certainly needs to add more payment modes to add and withdraw real money. They need to upgrade their payment portal and include more methods of withdrawals. This is one of the few drawbacks of this casino.

Roo Casino Review: Customer Support

Customer support makes or mars the impression of the casino. And in the case of Roo, it definitely makes an impression. Roo Casino offers a live chat option so players can reach them instantly. Live chat is a great contact option if players want to solve issues as soon as possible.

You can even approach the customer support team by mailing them at support@roocasino.com. You can expect a response within a day. However, the customer service team will likely respond within a few hours. Additionally, the extensive FAQs section will resolve most of your queries. 

Compatibility 

We have covered the compatibility of the site in this Roo Casino review. The Roo Casino website is extremely fast and responsive on almost all devices. It runs smoothly on all the major browsers like Google Chrome, Microsoft Edge, Opera, Safari and Mozilla Firefox. 

The site is quite user-friendly, and you can easily navigate and find what you are looking for. You can organize the games alphabetically, search for them in the search box, and even save your favourite games in ‘Favourites.'

Most of the games that are available on the desktop site are available on the mobile casino too. You can access Roo Casino on desktops and laptops irrespective of the Operating Systems they run on. Roo Casino works fine on Microsoft Windows and Macintosh OS but doesn't work on Linux systems. It is a slight inconvenience as the majority of the computers run on either Windows OS or macOS.

You can access Roo Mobile Casino from any mobile device. It can be an Android mobile, iPhone, Windows Phone or a Blackberry mobile device. But you can use only Android tablets and iPads to access Roo Mobile Casino. 

 However, you cannot download games over your devices as the site is strictly ‘instant play.' The website operates on Flash, enabling players to access the games anytime, anywhere without downloading them. 

Licensing

Licensing is the most important aspect of an online casino. It determines whether a casino is legitimate or an elaborate scam and hence affects your gambling experience. Players should first assess the licensing credentials of an online casino before they open an account in it. 

If the casino is a legitimate one, you will find its licensing information on the “Terms and Conditions” page or at the bottom of the home page.

Roo Casino holds proper licenses for the games and activities it offers. It is managed by the Government of Curacao, which is a renowned authority on fair gambling practices. Curacao's government approves only those online casinos that provide a fair gambling experience and can safeguard the banking details of players. The slot machines of the casinos are tested regularly to ensure that they are not rigged.

So you can rest assure that Roo Casino is a legitimate and fair casino. 

Roo Casino Review: Concluding Remarks

Considering the pokie collection (Fruit Zen, Fire Steel), a few special games, responsive customer care, and an attractive signup bonus, Roo Casino is definitely worth giving a shot. Players need to try out the pokies on Roo! We hope that this Roo Casino Review was helpful.  

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